Communication in Healthcare - A Failure in Need of Rescue?

In this presentation, Dr. Amir Ghaferi, Associate Professor of Surgery at the University of Michigan Medical School, discusses the recent advances and common pitfalls in communication in the healthcare setting. He outline communication techniques and protocols that have been shown to decrease medical error. He explores some of the more common root causes of failure to rescue and relates them to the need for better communication. Dr. Ghaferi also discusses the three waves of innovation in patient safety and how each subsequent innovation built on preceding changes. 

Target Audience

This CME/CE activity is designed to meet the educational needs of physicians, residents, fellows, and community providers.

Faculty and trainees within the Department of Medicine who are involved in the care of patients need to be regularly updated with the recent advances and guidelines in the fields of internal medicine and quality improvement to increase clinical knowledge, and to implement the advances and guidelines in clinical practice to enhance the quality of patient care and outcomes.

Learning Objectives

At the conclusion of this activity, the participant should be able to:

  • Discuss the major driver of variation in mortality following high-risk surgery in the United States.

  • Examine the key human factors contributing to failure to rescue following major complications.

  • Discuss the key ingredients to develop an environment that fosters early recognition of major postoperative complications.

Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 Participation
Course opens: 
08/01/2019
Course expires: 
08/31/2021
Rating: 
0

John Goss, M.D., Planning Committee Member

Professor and Chief

Department of Surgery, Division of Abdominal Transplantation

Baylor College of Medicine

Houston, Texas

Disclosure: Nothing to disclose.

 

Scott LeMaire, M.D., Planning Committee Member

Professor

Department of Surgery, Section of Cardiothoracic Surgery

Baylor College of Medicine

Houston, Texas

Disclosure: Research support: Terumo Aortic, WL Gore and Associates, CytoSorbants; Intellectual property: Blackwell Publishing, Wiley Publishing; Advisory committee membership: Biom'up; Consultancy: Terumo Aortic.

 

Todd Rosengart, M.D., Planning Committee Member

Professor and Chair

Department of Surgery

Baylor College of Medicine

Houston, Texas

Disclosure: Nothing to disclose.

 

Shawn Stafford, M.D., Contributor

Assistant Professor

Department of Surgery

Baylor College of Medicine

Houston, Texas

Disclosure: Nothing to disclose

 

James Suliburk, M.D., Planning Committee Member

Associate Professor and Chief

Department of Surgery, Section of Endocrine Surgery

Baylor College of Medicine

Houston, Texas

Disclosure: Nothing to disclose.

Baylor College of Medicine is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Baylor College of Medicine designates this enduring material activity for a maximum of 1.0 AMA PRA Category 1 Credit(s)™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Available Credit

  • 1.00 AMA PRA Category 1 Credit™
  • 1.00 Participation
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